During the financial year 2017/18 the Group continued its support to the community, particularly those most in need. Donations were made to the following individuals and associations:
The Human Resource (“HR”) team maintains close contact with employees at all levels of the Group. Appropriate channels have been put in place for dispute resolution, employee complaints, training, health & safety, salary survey and incentive schemes. The HR team ensures that its activities are aligned to the Groups overall strategic objectives and includes the following goals:
Additionally, with a view to maintain and sustain harmonious and cordial working relationships, the HR team continuously works to:
The Group is committed to the development of its employees and has its own HRDC-approved training academy. A Performance Management System was launched on 1 April 2018 to enable Head of Departments to monitor the levels of efficiency of team members on a continuous basis. A system for quarterly follow-up and monitoring has also been put in place.